In 2015 LayAway Travel entered the Australian market giving travellers their very first online lay-by payment system. Now in it’s fourth year, LayAway continues to challenge the way Australian’s can pay for their travel. With no deposit, no hidden fees and no interest, travel has become more accessible to families, singles, couples and groups. LayAway’s bespoke Layby platform allows businesses to service their customer’s payment requirements, ensuring the trip of a lifetime without the financial burden.

Opportunity

Managing travel bookings twelve to fourteen months in advance, has its challenges even in the simplest payment model. Layer on top of that a flexible and dynamic payment plan, and you open up a whole realm of complexity in managing payments for customers. Struggling with traditional Direct Debit providers, LayAway needed flexibility and total control of how they managed their payments through direct debit. Their current system couldn’t keep up, as the company grew at scale.

Solution

Split’s powerful API was able to provide LayAway with the ability to manage their payment plans with customers in real-time. LayAway was able to updating bookings and payment plans directly from their system, all while providing the customers with real-time transparency across expected payments. Split helped LayAway eliminate hours of administration and ensured they carried no admin debt while they scaled.