Privacy Policy


Your privacy is critically important to us. At Split Payments Pty Ltd (Split  ) we have a few fundamental principles:

  • We don’t ask you for personal information unless we truly need it.
  • We don’t share your personal information with anyone except when you authorise us to, to comply with the law, develop our products and protect our rights.
  • We don’t store personal information on our servers unless required for the on-going operation of our services.
  • In our Service, we aim to make it as simple as possible for you to control what’s visible to the public, shared with Your contacts, kept private, and permanently deleted.

If you have questions about deleting or correcting your personal data please contact our support team.

Split operates several websites (including www.Splitpayments.com.au) and Services (including a web service, a public API and mobile apps). It is Split’s policy to respect your privacy regarding any information we may collect while operating our websites and Services.

Below is our privacy statement which incorporates these goals:

Website Visitors and Mobile App Users

Like most website operators, Split  collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Split’s purpose in collecting non-personally identifying information is to better understand how Split visitors use its website. From time to time, Split may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website. Split may use third-party services to collect and store this information (e.g. Google Analytics, etc.).

Split also collects potentially personally-identifying information like Internet Protocol (IP) addresses and device identifications. Split does not use such information to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.

Gathering of Personally-Identifying Information

Certain visitors to Split websites choose to interact with Split in ways that require Split to gather personally-identifying information. The amount and type of information that Split   gathers depends on the nature of the interaction. For example, we ask visitors who sign up for an account at Split to provide an email address. Those who engage in transactions with Split are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Split collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Split  .

Split does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain or all parts of our Service.

Split may receive and store personal information from You about others

Split may also collect and store information about your contacts. You must ensure that You are authorised to disclose that information to Split   and that, without taking any additional steps, Split complies with applicable data protection or privacy laws while collecting and storing such information for the purposes described in this Policy.

Use of personal data

Split may collect aggregated statistics about the behavior of visitors to its websites and users of its Service. For instance, Split may monitor the most active transaction generators on the Split Payments. Split may display this information publicly or provide it to others. However, Split does not disclose personally-identifying information other than as described below.

You may authorise Split to share personal data with your contacts. This may include your contact and banking details to specific clients (as identified by a verified email, mobile phone number or account numbers) or other information. You can revoke this authorisation at any point and we will stop any future sharing, but cannot retract already shared data.

Protection of Certain Personally-Identifying Information

Split discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that

  • need to know that information in order to process it on Split’ behalf or to provide services available at Split  websites and mobile apps, and
  • that have agreed not to disclose it to others.

Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Split Service, you consent to the transfer of such information to them.

Split will not rent or sell potentially personally-identifying and personally-identifying information to anyone.

Other than to its employees, contractors and affiliated organizations, as described above, Split discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when Split believes in good faith that disclosure is reasonably necessary to protect the property or rights of Split, third parties or the public at large.

If you are a registered user of a Split account or have supplied your email address, Split   may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Split and our products. We expect to keep this type of email to a minimum.

If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Split takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

You are responsible for transfer of Your data to third-party applications

Split allows you to authorise the connection to and automated exchange of data with third-party applications. This data transfer may include your personal identifiable information. Split has no control over, and takes no responsibility for, the privacy practices of these third-party applications. You are responsible for checking their privacy policy so that You can be informed of how they will handle personal information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Split uses cookies to help Split identify and track visitors, their usage of Split website, and their website access preferences. Split visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Split websites, with the drawback that certain features of Split websites may not function properly without the aid of cookies.

Split privacy complaints process

If You have a complaint about how Split   handles Your personal information, please provide our us with full details of Your complaint and any supporting documentation:

  • by e-mail at [email protected] or
  • by letter to
    Split Payments Pty Ltd
    20/1 Porter St. Byron Bay NSW
    Australia

We will endeavour to:

  • reply with an initial response within 10 business days, and
  • investigate and work on resolving Your query or complaint within 30 business days or such longer period as is necessary and notified to you.

Privacy Statement Changes

Although most changes are likely to be minor, Split may change its Privacy Statement from time to time, and in Split sole discretion. Split encourages visitors to frequently check this page for any changes to its Privacy Statement.

 

For further information concerning your rights please visit the Australian Privacy Commissioner’s web site at:www.privacy.gov.au