Client

Whitsundays Sailing Adventures (WSA) offers world class, live aboard sailing adventures in the spectacular Whitsunday Islands off the Great Barrier Reef Marine Park. As an industry leader in one of the world’s premier tourist destinations, WSA manages the marketing, booking channels and reservations for the Whitsundays premier charter boats. This includes managing thousands of agents globally, maintaining an extensive network of distribution channels for their charter boats as well as managing the collection of payment for all bookings made.

Problem

Within their extensive travel agent network, WSA has a considerable amount of deposit only and pre-pay agents. This runs the risk of “no-shows” which disrupt loadings and cost the boats revenue.

SPLIT Travel Payments solutions provides the industry with a robust integrated B2B payment platform enabling seamless processing from online booking tools all the way to client file and bank reconciliation processes. If you’re using SPLIT to process your payments you belong the travel industries trusted trading hub, industry verified, payments are processed efficiently with less risk, less cost and more time to focus on what’s important running your business.

Client Name

Solution

By integrating Split into their booking platform, WSA was able to instantly create automated payment at point of sale. This not only guaranteed payment to the boats but also eliminated administrative costs and risk of loss revenue due to no shows. The result was increased revenue for boats and a seamless payment experience for everyone.